Terms of service
Welcome to PrincesDreams!
These Terms of Service explain the rules and conditions that apply when you visit our website, browse our products, or place an order.
By using our services, you agree to these terms, subject to any mandatory legal rights that apply to you.
1. General Information
PrincesDreams operates an online retail store offering products through its website.
We aim to provide clear product information, reliable customer support, and a convenient online shopping experience.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not attempt to interfere with website security, engage in fraudulent transactions, distribute harmful software, or otherwise misuse our services.
We reserve the right to take reasonable action against unauthorized or harmful activity.
3. Product Descriptions
We make reasonable efforts to provide accurate product photographs, descriptions, sizes, colors, and specifications.
Actual product colors may vary slightly due to differences in screen settings and lighting.
Customers should review product information and available options before placing an order.
If you need clarification about a product, please contact our team.
4. Prices and Payments
All prices are displayed in the currency shown on our website or during checkout.
Any applicable shipping fees, taxes, or other mandatory charges will be disclosed before payment in accordance with applicable law.
Payments must be successfully authorized before orders can be processed.
We reserve the right to correct genuine pricing errors and will notify customers if such an error affects their order.
5. Order Acceptance
Once an order has been submitted, an order confirmation may be sent to the email address provided at checkout.
We may cancel orders when reasonably necessary due to payment failure, product unavailability, suspected fraud, or genuine listing errors.
If a paid order is canceled, the relevant payment will be refunded.
6. Product Availability
Product availability may change without prior notice.
We make reasonable efforts to keep inventory information accurate.
If a purchased item becomes unavailable, we will contact the customer regarding available options.
7. Shipping and Delivery
Shipping methods, preparation times, and delivery information are described in our Shipping & Delivery Policy.
Delivery times may vary depending on location and carrier conditions.
Mandatory customer rights regarding delivery remain unaffected.
8. Returns and Refunds
Our Return & Refund Policy explains the procedures for voluntary returns, exchanges, and refunds.
Customers also retain any statutory rights relating to withdrawal, defective products, and consumer guarantees.
9. Intellectual Property
Original website content, including photographs, product descriptions, graphics, and layouts, may be protected by applicable intellectual property laws.
Content owned by third parties remains the property of its respective rights holders.
Nothing on this website grants permission to reproduce protected material without appropriate authorization.
10. Third-Party Services
Our website may use external service providers for payment processing, shipping, analytics, and other operational functions.
Such services may be subject to their own terms and privacy policies.
11. Limitation of Liability
To the extent permitted by applicable law, PrincesDreams is not responsible for losses resulting from circumstances beyond its reasonable control.
Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or restricts mandatory consumer protection rights.
12. Changes to Our Terms
We may revise these terms to reflect business, technical, or legal developments.
Updated terms will become available on our website.
Changes will not retroactively remove rights acquired under existing purchases.
13. Applicable Law
These terms are subject to applicable laws and mandatory consumer protection provisions.
Nothing in these terms deprives consumers of protections provided by the laws applicable to their transactions.
14. Contact Information
If you have questions regarding these terms, please contact:
PrincesDreams Customer Support
Email: leafygolnick314785@outlook.com
Thank you for shopping with PrincesDreams!